Privacy Policy
Effective Date: September 24, 2026
Chrometry is operated by LUMOVA INTERNATIONAL (HONG KONG) CO., LIMITED (“Chrometry,” “we,” “us,” or “our”).
This Privacy Policy explains how we collect, use, and protect information when you visit chrometry3d.com or contact us.
1. Information We Collect
We may collect information you voluntarily provide to us, including:
- Your name
- Email address
- Company or organization name
- Information included in messages or inquiries you send to us
We may also automatically collect limited technical information when you use our website, such as:
- IP address
- Browser and device type
- Operating system
- Pages visited
- Referring website
- Approximate location based on IP address
- Website interaction and performance data
2. How We Use Information
We may use information collected through our website to:
- Respond to product, technical support, or business inquiries
- Communicate with you regarding your request
- Maintain and improve our website
- Understand how visitors use our website
- Protect the security and integrity of our website
- Comply with applicable legal obligations
3. Cookies and Analytics
Our website may use cookies and similar technologies to support website functionality, understand website traffic, and improve the user experience.
We may use third-party analytics or website service providers that collect limited technical information on our behalf.
You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
4. How We Share Information
We do not sell personal information for monetary consideration.
We may share information with service providers that help us operate and maintain our website, including hosting, analytics, communications, security, and technical service providers.
We may also disclose information where required by law, regulation, legal process, or governmental request, or where reasonably necessary to protect our rights, users, or website.
5. International Data Transfers
Chrometry is operated by LUMOVA INTERNATIONAL (HONG KONG) CO., LIMITED.
Our website and service providers may process or store information in countries or regions outside your place of residence. Where required, we take reasonable measures to ensure that personal information is handled appropriately.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, resolving disputes, and complying with legal obligations.
7. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, which may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Object to or restrict certain processing
- Request information about how your personal information is used
To submit a privacy request, contact us at:
We may need to verify your identity before completing certain requests.
8. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.
9. Data Security
We use reasonable administrative and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
10. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, we will update the Effective Date shown at the top of this page.
12. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact:
Chrometry
Operated by:
LUMOVA INTERNATIONAL (HONG KONG) CO., LIMITED
Email:
support@chrometry3d.com